Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Plexly ("the Software"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Software.

2. Early Access Software Notice

3. License Grant

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Software for personal or internal business purposes, subject to these Terms.

If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

5. Restrictions

You may not:

• Reverse engineer, decompile, or disassemble the Software
• Modify, adapt, or create derivative works
• Distribute, sublicense, lease, rent, or sell the Software
• Use the Software for illegal purposes
• Remove or alter any proprietary notices

Certain features run your apps, agents, or code on cloud infrastructure that we provision (“Cloud Services”). When using Cloud Services, you additionally may not:

• Run cryptocurrency mining, proxies/VPN relays, or any workload unrelated to the app it belongs to
• Conduct network abuse, including scanning, denial-of-service, spam, or unauthorized access attempts
• Host or serve unlawful, infringing, or malicious content from a cloud-hosted app
• Circumvent, probe, or overload usage quotas, rate limits, or isolation boundaries
• Resell, share, or provide Cloud Services capacity to third parties

We may suspend or terminate any cloud workload at any time — including stopping idle sandboxes, enforcing usage quotas, and removing workloads that we reasonably believe violate these Terms, harm the service, or create risk for us or our infrastructure providers. We do not guarantee availability or retention of data stored in Cloud Services; you are responsible for maintaining your own copies of your data.

6. AI Agents and Automated Actions

Plexly lets you run AI agents that can read, create, modify, and delete files, run commands, browse the web, and connect to external tools and services. Agents act on your instructions and under your account: you direct them, and you are responsible for what they do.

• Review and supervise what your agents do. Agent output can be inaccurate or incomplete, and acting on it without review can cause harm, including data loss.
• We do not pre-screen, verify, or endorse agent actions or output.
• If you connect third-party agents, models, or tools (for example, over MCP), their providers' terms govern them, and you are responsible for what you authorize them to access and do.
• You are responsible for keeping backups of your data. We are not liable for loss or damage caused by actions agents take at your direction.

7. Sharing and Published Apps

Plexly lets you share apps you build at a public web address, with people you choose or with anyone who has the link ("Shared Apps"). When you share an app, you are the publisher of that app and everything it contains or serves. You represent and warrant that your Shared App and its content are lawful, that you own or have the necessary rights to everything it serves, and that it does not infringe any third party's rights. You agree to indemnify Plexly Labs LLC against claims arising from content you publish or share through the Software.

You own the apps and content you create. So that we can operate the sharing feature, you grant us a non-exclusive, worldwide, royalty-free license to host, store, run, reproduce, and serve your Shared App and its content — for as long as the share is active, and afterward only as needed to comply with law or enforce these Terms.

• Sharing and cloud features are subject to the usage and storage limits of your plan, as described on our pricing page. We may pause or limit serving when a limit is exceeded.
• We may pause or revoke any share at any time — including for violations of these Terms, abuse reports, legal requests, or risk to us or our infrastructure providers.
• We do not guarantee retention of share-side data after a share ends.
• If your Shared App collects information from its visitors, you are responsible for handling that information lawfully and honestly.

8. Visitors of Shared Apps

If you are visiting a Shared App (for example, at a plexly.io address), the app and its content were created and published by a Plexly user — not by us. We host the infrastructure; we do not author, endorse, or review shared content.

• Shared Apps are provided as-is. We are not responsible for the content, conduct, or data practices of Shared Apps or their publishers.
• An account you create inside a Shared App belongs to that app alone — it is not a Plexly account, and the app's publisher can see and manage the data you store there.
• The Restrictions in Section 5 apply to your use of Shared Apps, and we may block access for abuse.
• To report an unlawful, infringing, or abusive Shared App, email legal@plexly.ai with the share address.

9. Content Reporting and Copyright (DMCA)

We respond to reports of unlawful or infringing content served through Plexly. Reports and copyright (DMCA) notices should be sent to legal@plexly.ai and include the share address and, for copyright notices, the elements required by 17 U.S.C. § 512(c)(3). We may remove or disable access to reported content, revoke shares, and terminate repeat infringers' access to sharing or to the Software. Publishers may submit counter-notices to the same address.

10. Subscriptions and Payments

Certain features of the Software require a paid subscription. By subscribing, you agree to the following:

• Subscriptions are billed on a recurring monthly basis. Purchases are processed by Stripe acting as merchant of record — Stripe is the seller of record for the transaction and handles applicable taxes; Stripe's consumer terms apply to the purchase
• You authorize us to charge your payment method for the applicable subscription fees
• You may cancel your subscription at any time from your account settings; access continues until the end of the current billing period
• Refunds: contact support@plexly.ai and we will consider requests case by case. Because Stripe is the merchant of record, Stripe may also issue refunds directly and honors statutory withdrawal or cancellation rights where they apply
• We reserve the right to change pricing with reasonable notice

11. Age Requirement

You must be at least 13 years of age to use the Software. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

12. Privacy

Your use of the Software is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. Disclaimer of Warranties

The Software is provided "AS IS" without warranty of any kind. We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

To the same extent, our total aggregate liability for all claims relating to the Software will not exceed the greater of the amounts you paid us in the twelve months before the claim arose or one hundred dollars ($100).

15. Indemnification

You agree to indemnify and hold harmless Plexly Labs LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Software, content you create, run, publish, or share through it, actions taken by agents you direct or connect, or your violation of these Terms.

16. Termination

We may terminate or suspend your access to the Software at any time, with or without cause or notice. Upon termination, you must cease all use of the Software and destroy all copies.

17. Governing Law

These Terms are governed by the laws of the United States and the State of Georgia, without regard to conflict of law principles. Any dispute arising from these Terms or the Software will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to their jurisdiction and venue.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

19. Contact

If you have questions about these Terms, please contact us at:

Plexly Labs LLC
8735 Dunwoody Place, STE N
Atlanta, GA 30350, USA